This MyHiddenStory Terms of Service agreement (the "Agreement") governs the contractual relationship between MyHiddenStory as a service provider and any natural person as a service user.
1.1 MyHiddenStory is the operating name of the platform and its owning entity (the "Company"). The Company is acting as a service provider under the Agreement.
1.2 Any person using Company's services / systems as indicated in this Agreement is considered to be a client of the Company under this Agreement (the "Client" / "You").
1.2.1 The Company offers services only for natural persons of legal age.
1.2.2 You, as a natural person, as well as a user of the Company's services, shall be responsible for making sure You are applicable to use the Company's services.
1.3 The Company provides a digital platform offering creative writing and storytelling tools and experiences. Clients access story creation features, narrative tools, and AI-assisted writing that dynamically adapt to their preferences. The Services use AI technology to assist with narrative generation, character development, tone, and other creative elements for individual entertainment and creative purposes (the "Services"). The Services can be reached and used via the designated website https://myhiddenstory.com (the "Website") and any other system / online ecosystem used by the Company to provide You Services shall collectively be referred to as the "System".
1.3.1 Full list of the Services is indicated on the System. The Services consist of digital content that is not supplied on a tangible medium.
1.3.2 To see the tailored proposal for the Services and to conclude Your order for Services You shall:
1.3.2.1 Visit the Website and complete a brief onboarding quiz regarding Your creative writing preferences, storytelling interests, and desired experience to enable the personalization of the Services (the "Survey").
1.3.2.1.1 The Survey consists of questions designed to identify Your writing style, narrative preferences, genre interests, and story goals. You shall select the options that best reflect Your choices and desired experience.
1.3.2.1.2 The Survey is designed to enable the Company to personalize the Services, including the generation of custom story settings, narrative arcs, and creative elements that align with Your indicated preferences.
1.3.2.1.3 The information provided in the Survey is used to personalize Your in-app experience. Such information may be linked to Your Account to maintain personalization settings. Any optional creative content You provide will be used solely for the purpose of generating Your personalized story experience and is processed in accordance with the Privacy Policy. Any content submitted by the Client is provided voluntarily and at the Client's sole risk. The Client represents and warrants that they have all necessary rights to submit such content and that it does not violate the rights of any third party. The Company does not review, endorse, or verify submitted content and shall not be responsible or liable for any consequences arising from its use.
1.3.2.2 Once the Survey is completed, You will receive access to a preview of Your personalized story experience and the option to subscribe for full access to the Services. Once subscribed, You gain access to create interactive story chapters tailored to Your preferences. Throughout the experience, You may make choices at key moments that influence how the narrative develops. You retain full control to adjust story settings, including genre, character traits, tone, and creative direction, at any time. Your preferences directly shape the storyline, characters, and overall direction of each story within the Services.
1.3.2.2.1 To see the results of the Survey You will have to provide Your email address. This email address will be used by the Company to communicate with You regarding Your orders / use of the Services or System.
1.3.2.2.2 Neither the Survey nor the personalized story elements generated from it shall be considered a recommendation, a substitute for personal judgment, or a guarantee of achieving any specific outcome or experience. The Survey is provided for informational and entertainment purposes only and is intended to assist the Company in delivering personalized stories and Services.
1.3.2.2.3 The Company shall not be liable for any damage, loss, or inconvenience arising from the completion of, or reliance on, the Survey or the results generated from it. The Client acknowledges that the Survey and any related assessment tools are provided for entertainment purposes only, and that different results may occur if alternative methods or approaches are used.
1.3.2.3 The tailored program will become accessible to You once You choose the option to claim Your program (by clicking "Get my plan" or similar option on the System) and the payment for the chosen subscription plan is made by You using payment methods available on the Website.
1.3.2.3.1 The price applicable to You as the Client is shown on the System and includes the following information: a) regular price; b) price with a discount applicable during the discount period (if any); c) general information about the subscription model applicable to Your order. The Company shall have a right to provide additional information and change its placement.
1.3.2.3.2 You must read all disclaimers and information provided regarding the price, payment method and subscription model, including the Subscription and Refund Policy, and consider the proposed price before making the order and paying for the Services.
1.3.2.3.3 By making the payment for the Services You conclude this Agreement.
1.3.2.3.4 Once You pay for the selected subscription plan, You will be presented with Your tailored program and will be enabled to use the Services using the System after completing the Account creation procedure (Clause 2 of this Agreement).
1.3.3 The list of actions in Clause 1.3.2. of this Agreement may change based on the way You reach the System (via internet search, using promo link, etc.). However, in all cases You shall be asked to complete a Survey, provide Your email address and confirm Your order by making a payment.
1.3.4 The Company shall have a right to change the content of Surveys and list of Services from time to time, without any prior notification to the Client.
1.3.5 The Client shall be entitled to use the particular part of the Services for which the Client has paid in full, only for the paid period.
1.3.6 Company's Services and System are available globally with possible restrictions in some areas due to regulatory requirements. The Client shall be obligated to make sure it is legal to access System / use the Services in Client's location.
1.4 By making the payment as indicated in Clause 1.3.2.3. and further using the Services in any scope You are agreeing with the Agreement and any other rules governing Services / System. For the avoidance of doubt, by using Services / System, You acknowledge reading the Agreement and understanding that You have entered into a legally binding agreement between You, as a user, and the Company, as a service provider.
1.5 This Agreement takes effect at its full scope at the moment You click "Get my plan" (or similar option that is available on the System to claim the program) and make the payment for the selected subscription plan on the System. The rules of this Agreement mutatis mutandis are applicable to the purchase of any separate (one time) services or products, as well as to the use of System prior to making the payment for the Services / without signing up to the System / creating the Account, including but not limited to, the rules set forth in the Privacy Policy, Subscription and Refund Policy, and Acceptable Use Policy.
1.6 By concluding the Agreement, You agree to waive Your right of withdrawal because the Services (or any products purchased) consist of digital content that is not supplied on a tangible medium.
1.7 You can contact the Company by filling a question box on the Website in the "Contact" section, as well as by sending an email to hello@myhiddenstory.com. Contacting us via the Contact Form available in the "Contact" section shall be considered to be the primary means of communication.
1.8 The Company shall have the right to unilaterally modify and / or update the Agreement at any time without notice. The continuous use of the Services by the Client shall be deemed as acceptance of the Agreement in the last and most updated version. Any Client shall periodically check and assess the Agreement. About any changes You will be notified via email or a notification on the System. The latest version of the Agreement shall be available at Terms of Service.
1.9 By agreeing to this Agreement, You acknowledge and agree that the Company may process Your personal data without Your consent where processing is necessary for the performance of the Agreement to which You are a party (legitimate interest).
1.10 If You disagree to be bound by the terms and conditions of this Agreement in any scope or way, You must not use or must immediately cease Your use of the System / Services or any part of it, as well as its features and functionalities.
2.1 If You wish to use the Services, You must follow the instructions provided by the Company and register to the System by filling the registry form and providing necessary information / confirmations. Once all steps are fulfilled, You will be able to use Your user's account (the "Account").
2.2 To use the Services, You may reach the System using an internet browser.
2.3 Upon using the System, the Client shall allow cookie use by customizing the preferences or by allowing all cookies. The Client must read the terms and conditions applicable to cookies used by the Company for the provision of the Services and proper usage of the System. The latest version of the Privacy Policy, containing cookies' policy, is available at Privacy Policy.
2.4 Upon filling the registration form, the Client must provide:
2.4.1 Name.
2.4.2 Unique password, created by the Client.
2.4.3 A confirmation that the Client agrees to the Agreement and other applicable policies of the Company.
2.5 It is mandatory for the Client to accept the Agreement, Privacy Policy and any other rules governing Services / System (if any).
2.6 The Client might be asked to perform a test to tell computers and humans apart and to complete it successfully as a mandatory step for creating an Account. The Client may be asked to perform such tests while completing the log-in procedure or when confirming order / payment / withdrawal or at any other stage at the discretion of the Company.
2.7 The Company shall be entitled to change the list of required information by modifying, adding, or reducing the list of data needed for the creation of an Account.
2.8 The Client must provide its payment details to conclude the order for Services.
2.9 The Company shall be entitled to ask You to re-submit or renew any of the data needed for the creation of the Account / ordering the Services. Such requests can be made at any time periodically or on an ad-hoc basis, upon the Company's decision.
2.10 By creating the Account, the Client declares that the information provided to the Company is true, complete, valid, up-to-date and that the Client is the owner / has legitimate ground for the usage of resources indicated. For the avoidance of doubt, the Client confirms using its own email address, using its own bank account to pay for the Services, etc.
2.11 Accounts can be created only for personal use. The Client shall not share its log-in credentials with any third-party or unauthorized person. The Account is strictly for own use and cannot be used to use Services on behalf of another individual or entity.
2.12 The Client shall always keep Account and payment data up-to-date. The Client may amend its data at any time in the Account.
3.1 In instances where the Account holder does not match the owner of the Account, or if there are any other discrepancies between the provided information, the Company might not be able to proceed with the provision of the Services. The Company reserves the right to suspend any provision of the Services (in part or in full) and / or to remove access to the Account at any time upon the decision of the Company.
3.2 In addition to Clause 3.1., the access to the Account may be denied / removed and the Service provision may be suspended at the discretion of the Company if:
3.2.1 The Client breached material obligations under this Agreement (for example, an obligation to pay in full and in time for the Services ordered), or violated its warranties.
3.2.2 The Client is not of a legal age.
3.2.3 The Client is using Services / reaching the System from a restricted location.
3.2.4 The Client violates the Acceptable Use Policy rules.
3.2.5 The Client's actions in any way pose security, reputational, financial or other risks to the Company, its affiliates, any other third-party, proper functioning of the System, or proper provision of the Services to any other person.
3.2.6 The Client's actions are in any way in breach of any applicable law or regulation, including generally accepted rules of good morals.
3.3 In case the Client's right to access the System or to use the Services is suspended, the Company shall inform the Client by providing a written notice via email. Such notice should include the reason for suspension, the term of suspension (if the suspension is indefinite, the notice should indicate so), and any action the Client needs to take in order to eliminate the violation (if any) in order to lift the suspension.
3.4 In case the Client is given an opportunity to eliminate the violation, the Company shall give an appropriate time period for the Client to do so. The decision whether to set a time period and if so, for what duration, is at the sole discretion of the Company.
3.5 In all cases where the Company has reason to suspect that a violation of legal acts has been committed, the Company shall have the right to address competent law enforcement authorities and, if the suspicions are confirmed, to ban the Client in fault from using the Services for life or for any other period upon sole discretion of the Company.
4.1 Subject to this Agreement, the Company grants You a non-exclusive, limited, non-transferable and revocable license to use the Company materials solely in connection with Your use of the System and Services. You might need to order and pay for a certain Service / Service package to use the System and be granted the limited license. For the avoidance of doubt, the Client acknowledges its understanding that the duration and scope of the license granted is inextricably linked to the Services ordered / paid for by the Client.
4.2 The System is intended for personal and Your own legitimate use, and only for lawful and legitimate purposes, as outlined in the Agreement and any applicable laws.
4.3 The Company materials may not be used for any other purpose than indicated in this Agreement, and this license terminates upon Your cessation of use of the System or Services or at the termination of this Agreement.
4.4 The Company shall have a right to cease supporting the System or its part or any functionality of the System at any time for any period of time. In such event, the Client's license to use the System shall be automatically suspended.
4.5 Unless otherwise stated, the Company owns the intellectual property rights in the System and all material on the System. The Client acknowledges that all and any intellectual rights including but not limited to the infographics, data, reports, specifications and any other materials in any medium, which were prepared by the Company and / or developed by the Company in connection with the System, are the sole and exclusive property of the Company.
4.6 The Client obliges not to violate any intellectual property rights owned or sought to be protected by the Company and shall use all such intellectual property for intended purposes only. This includes the copyrighted and protected merchandise, resources and Company's logo and trademarks. The Client shall not:
4.6.1 Republish material from the System unless it is separately allowed by the Company.
4.6.2 Sell, rent or sub-license material from the System unless it is separately allowed by the Company.
4.6.3 Show any material from the System in public.
4.6.4 Reproduce, duplicate, copy or otherwise exploit material on the System for a commercial purpose.
4.6.5 Redistribute material from the System.
4.6.6 Edit or otherwise modify any material on the System.
4.6.7 Use the System in any way that causes, or may cause, damage to the System or impairment of the availability or accessibility of the System.
4.6.8 The Agreement, including terms and conditions regarding the license, applies to all versions of the System, as well as any separate functionality and / or its derivatives.
5.1 As a Client, You acknowledge understanding and accepting the following risks associated with the use of System and Services. Not limited to these examples, You acknowledge being aware of the inherent risks set forth above and hereinafter:
5.1.1 Risk related to the nature of the Services and content type:
5.1.1.1 The Services may include, without limitation, advanced AI personalization offering tailored storylines, character development, creative settings, and narrative elements that best align with the Client's preferences; real-time story feedback based on the Client's choices to guide narrative progression; personalized story recommendations curated to the Client's interests; and access to AI-driven narrative guidance to enhance the creative writing experience. All content provided through the Services, including AI-generated storylines, character suggestions, and narrative recommendations, is intended solely for informational and entertainment purposes. Such content does not constitute professional advice, and Clients remain solely responsible for the choices they make within the Services.
5.1.1.2 The information and content presented within the Services may be derived from various sources, including but not limited to publicly available data, story templates, and AI-generated analysis based on the Client's inputs. Consequently, the accuracy, reliability, and validity of such content are not guaranteed by the Company, and the Company shall not be held liable for any reliance placed on it by the Client.
5.1.1.3 Due to the evolving nature of storytelling, character development, and differing creative interpretations, the content provided within the Services may be subject to varying outcomes or perspectives. Clients are encouraged to view the content critically and, where appropriate, adjust their choices or explore alternative story paths within the Services.
5.1.1.4 The Client must understand that the content provided in the Services is intended for entertainment and personal creative enjoyment only. Clients should consider the nature of the content and exercise their own judgment when making choices that influence their story experience.
5.1.1.5 Additionally, the Client should be aware that some content generated by the Services may include themes, scenarios, or interactions that could be perceived as sensitive or potentially uncomfortable. If You find any content within the Services upsetting, offensive, or otherwise unsuitable, You are advised to discontinue use of the Services and, if appropriate, seek guidance from trusted resources.
5.1.1.6 By using the Services / System, You agree to bear full responsibility for any actions taken based on the information or recommendations provided and acknowledge that the content is for informational and entertainment purposes only. The Company disclaims any liability for any outcomes, losses, or other consequences resulting from the use of content, suggestions, or guidance provided within the System.
5.1.2 Risk of software or other IT weaknesses: there is no guarantee or warranty that the process of using System and / or Services will be uninterrupted or error-free, and there is an inherent risk that the software and associated technologies could contain weaknesses, vulnerabilities or bugs.
5.1.3 Regulatory risk: it is possible that certain legal systems apply existing regulations or introduce new regulations that have a negative impact on the current setup of the System, as well as usage of the System and / or Services. The Company will make every effort to abide with and always comply with all forms of applicable regulation. However, the Client has an obligation to make sure its usage of the System / Services is in compliance with the applicable law.
5.1.4 Risk of theft and Internet vulnerability: the underlying software application and software platform, other software involved, other technology components and / or platforms might be exposed to electronic or physical attacks that can impair the ability to develop, implement or use System and / or Services.
5.2 You should be aware that messaging and email services are susceptible to spoofing and phishing attacks and should be careful when reviewing messages that claim to be from the Company. You should always log into Your Account via the Website on Your device, use communication tools in the System or contact us via email by sending an inquiry to hello@myhiddenstory.com if You are unsure about the authenticity of a communication or notice. The Company takes no responsibility for any loss due to spoofing, phishing, or other equivalent attacks.
6.1 If not canceled, the subscription price for the Services will be charged for every further period. By using the Services, the Client expressly agrees to and accepts this recurring payment process.
6.2 In all cases, the Client must express the will to order the Service with a subscription payment method and shall have a right to revoke such option under the rules applicable for a respective order.
6.3 The Client must ensure that payment details provided to the Company are valid and ensure a sufficient limit of funds available for the subscription payment option.
6.3.1 In case the Company is not able to charge the fee until the start of a next Service provision period, the Client's access to the Services shall be removed immediately. In such a case, to reinstate access to Services the Client may resolve the issue so the charge can be made within 2 months for the Service provision; after the 2-month period the Client must make a new order to gain access to the Services.
6.3.2 Failure to pay (in full or in any part) for the ordered Services is considered to be a material breach of the Agreement and results in termination of the Agreement. The Agreement can be terminated by the Company in case the payment is not concluded within 2 months from the day it initially had to be made.
6.3.3 In the event of a payment failure due to reasons on the Client's side (such as an expired credit card or insufficient balance), the Company may attempt to automatically reprocess the payment (but not more than 6 times in a 2-month period). By using the Services, You acknowledge and agree to the Company's right to initiate such automated retries to ensure uninterrupted service.
6.4 Some Services or products, such as one-time story packs, special content, or similar resources, may be offered on a one-time payment basis. Payments must be completed following the instructions provided in the Service offer and order confirmation. In cases where the Service offer or order processing procedure does not specifically address certain terms, the rules governing the Subscription model shall apply mutatis mutandis to one-time payments.
6.5 The actual applicable fee calculation and payment method, period of the provision of Services, and the fee charging frequency is indicated in the System and confirmed by the Client when confirming an order.
6.6 Any fees already paid are non-cancelable and non-refundable, except for Services that meet the conditions set forth in the Subscription and Refund Policy.
6.7 Fees for the Services are indicated net of any withholding taxes or any other taxes. You, as a Client, shall be responsible for paying any applicable taxes, levies, duties or any other fees, if applicable.
6.8 The Client warrants using and providing payment information that is owned by the Client or that the Client has a right to use for the purposes as indicated in this Agreement. The Client shall update its payment information to always keep it up-to-date.
6.9 The Company engages third-party service providers who support the Company by ensuring the quality and proper delivery of the Services, administering the sale and purchase of the Company's digital products, and managing all related payments and refunds. For any questions, inquiries, or complaints regarding payments, refunds, or the purchase of digital products, please contact us at hello@myhiddenstory.com.
6.10 All monetary transfers conducted by You for the Services are handled and transacted through third-party dedicated gateways to ensure the Client's protection.
6.10.1 Please read the terms and conditions of the chosen payment gateway for the transaction, as they are responsible for the transactions made.
6.10.2 After being transferred to a third-party payment service provider, the Client assumes the risk of loss or damage. The Client's credit or debit card payments to the Company will be handled and processed by a third-party payment service provider, and none of the sensitive payment information (like card information) will be stored or used by the Company. The Company shall not be liable for any payment issues or disputes that arise due to third-party payment services.
6.10.3 The Company may change the third-party payment service provider from time to time.
6.11 Any claims regarding the applied Services' fee or amounts charged must be submitted in writing no later than 30 days after the date of application of the fee or the charging of the amount.
7.1 The Company at its own discretion may use or provide access to third parties to provide services like payment processing, register users, etc. The Client acknowledges accepting and understanding that in order to ensure proper use of System and provision of Services, Client's data may be disclosed to such third-party service providers and expressly agrees with such data provision.
7.2 The use of third-party services is subject to the third-party's terms of service. The Client acknowledges and understands that the Company is not responsible for the provision of such services, nor for processing of data performed by such third parties, and that any and all disputes arising in relation to the third-party's services shall be resolved directly between the Client and the respective third-party.
7.3 Any links on the System to third-party websites are provided solely for Your convenience. If You access those links, You will leave the System. The Company does not endorse or make any representations about such third-party websites, and the Company is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on those websites.
7.4 Information on the System as well as any content on Company's social media pages is not promised or guaranteed to be correct, current, or complete, and may contain technical inaccuracies or typographical errors. Accordingly, You should confirm the accuracy and completeness of all posted information before making any decision related to any Services if in any doubt.
8.1 The Client agrees to defend, indemnify, and hold harmless the Company, its affiliates, and each of their respective directors, officers, employees, and agents from and against any and all third-party claims, demands, and liabilities, including reasonable attorney's fees, resulting from or arising out of: (i) any breach of Client's representations and warranties in this Agreement; or (ii) Client's failure to comply with Client's obligations under any and all laws, rules or regulations applicable to Client under this Agreement, except to the extent such violation arises out of Company's failure to comply with Company's obligations hereunder.
8.2 The Client may from time to time provide suggestions (feedback) or own content to the Company. All suggestions / own content are and shall be given entirely voluntarily. The Client acknowledges and agrees that suggestions / own content, even if designated as confidential by the Client, shall not, absent a separate written agreement, create any confidentiality obligation for the Company. Furthermore, except as otherwise provided herein or in a separate subsequent written agreement between the parties, the Company shall be free to use, disclose, reproduce, license or otherwise distribute, and exploit the suggestions / own content provided to it as it sees fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise. For the avoidance of doubt, the Client agrees that the Company shall have a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the Services (and / or System) any suggestions, enhancement requests, recommendations or other feedback, as well as Your own content provided by You, relating to the operation of the Services / System. The Company urges You not to share information that is highly personal or that You wish to keep confidential.
8.3 The System and the Services are provided "as is" and You use the System and / or Services on Your own risk. It is expressly acknowledged and agreed by You that no representations and warranties of any kind, except those set forth in this Agreement, have been made by the Company to the Client with respect to the System / Services.
8.4 You, as a Client, shall be solely responsible for making sure You are able to use Services and access System, meaning You shall be responsible for any hardware, software or other technical requirement (for example, mobile data, internet connection) compatibility. If You are not able to access System and / or use Services due to lack of compatibility with Your technical gear, You may seek advice by contacting the Company by sending an email to hello@myhiddenstory.com. In any case, the Company shall not be obligated to provide You with a solution, advice or instructions in any sense in regard to the compatibility.
9.1 The Company may terminate or suspend Your Account / provision of Services as per the rules indicated in this Agreement. Without affecting the rules specified in other clauses of the Agreement, the Company stresses that breach of the Agreement / other applicable Company's policies may result in suspension and / or deactivation of Your Account, as well as in the termination of this Agreement. In case of a breach, You shall not be entitled to receive any refunds / rewards.
9.2 You may terminate this Agreement by canceling Your order (for ongoing Services). The Agreement will be terminated on the last day the Services were paid for, and You will not be eligible for a refund for the already paid period.
9.3 In case of a material breach of the Agreement, the Company shall be entitled on its own discretion to inform the responsible law enforcement authorities about the violation (including but not limited to the essence of the violation and personal data of the Client) and to impose a lifetime ban on using the Services for the Client in fault. If a lifetime ban is applied, Your credentials (such as name, IP address, email address) may be blocked from using the System / Services.
9.4 If You wish to terminate the Agreement, You can take the following steps:
9.4.1 A Client who has ordered the Services on the Company's Website may cancel the Services by logging into their Account on the Website or by contacting the support team via email or the "Contact" option on the Website.
9.5 Deleting the application (if applicable) from Your device does not cancel the subscription or terminate the Agreement.
10.1 These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA without regard to its conflict of law principles, except to the extent that mandatory consumer protection laws of your country of residence provide you with more favorable rights. Your use of the System may also be subject to other local, state, national or international laws.
10.2 If You have any concern or dispute about the Services / System, You agree to first try to resolve the dispute informally by contacting the Company by sending an email to hello@myhiddenstory.com.
10.3 If you are not satisfied with the outcome of the informal dispute resolution process, you may contact us at hello@myhiddenstory.com to attempt to resolve the matter amicably. Consumers in EU member states, as well as in Norway and Iceland, may submit complaints through the national out-of-court consumer dispute resolution authorities listed here: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies_en. Consumers residing in the United States may contact their local consumer protection agency.
10.4 To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Services shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable). The arbitration shall take place in Delaware, United States of America.
10.5 To the maximum extent permitted by law, You may assert a claim or counterclaim only in Your individual capacity and not as a plaintiff or class member in any class proceeding. More than one parties' claims shall be combined or consolidated only with the written consent of all affected parties.
10.6 The Company expressly prohibits and rejects the use of its Services for any form of illicit activity, including money laundering, terrorist financing or trade sanctions violations, consistent with various jurisdictions' laws, regulations and norms.
10.7 The System and the Services are of such nature that can be globally distributed and used. Thus, the use of System and Services may be included in the sanction list.
10.7.1 By using the System / Services, You warrant not being on any international or government prohibited, denied, or unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (the "Sanctions List").
10.7.2 If You become placed on any Sanctions List, You shall immediately discontinue Your use of the Services / System. Failure to do so can result in Your Account being suspended or terminated.
10.8 The Company shall have a right not to allow its Services to be accessible in certain jurisdictions / territories. The Company shall have a right to block such jurisdictions / territories making its System / Services not available from such locations.
10.9 Persons located in the prohibited jurisdictions, or the residents of prohibited jurisdictions are not permitted to use Services. For the avoidance of doubt, the foregoing restrictions on Services in relation to prohibited jurisdictions applies equally to residents and citizens of other nations while located in prohibited jurisdictions. Any attempt to circumvent the restrictions on usage by any persons located (or as a resident) in a prohibited jurisdiction is a breach of the Agreement.
11.1 The Company and the Client consent to the English language in relation to the communication. Any other language shall be used for the sake of simplicity. Any notice or communication must be in the English language respectively. The English language version of this Agreement is the prevailing version to any other possible version.
11.2 Any updates of this Agreement come into force at the moment it is published on the System as indicated in Clause 1. By using the Services You agree to be bound by any updated version of the Agreement.
11.3 The Client cannot transfer any rights granted by this Agreement to a third party without prior written consent from the Company. The Company may, at its sole discretion, assign its rights and obligations under this Agreement in whole or in part to any third party.
11.4 You are encouraged to contact us by the means indicated in this Agreement. Contacting us via the "Contact" section shall be considered to be the primary means of communication. You may also contact us via email at hello@myhiddenstory.com.
11.5 The Company shall reply to Your inquiries within 30 days (with the possibility of two 30-day extensions).
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